What terminology has to use at the time of placing the order for making OPF?
a. Single motor recliners - Motorized
b. Double motor recliners - Dual Motor (which works for footrest & backrest)
c. Headrest Motor recliner - Motorized with headrest d. Triple motor recliner - Triple motorized (which works for footrest, backrest & headrest Note- For living room recliners only point no 1 & 3 (for model QUIES, OTIUM & VERSATIL) is valid.
What is the weight bearing capacity of our Recliner mechanisms?
160 kg weight bearing capacity of our recliner.
Can we use rocking part after the full reclining of the recliner in swivel glider recliner?
No, we cannot use after reclining the recliner.
Can we give big cup holder in slider arm?
Yes, we can give big cup holder in slider arm but we have to make 6" inches arms for it.
What is the depth of a recliner without reclining?
39" depth without reclining.
How much space need from back of motorized lounger?
9" space need from back for motorized lounger.
The Italian Leather used by us is from Which Company and which animal skin it is?
We use Gruppo Mastrotto leather and it is bovine leather.
Why we use teak wood in seating frame?
We use no-sag spring in our seating frame which is very hard, we need solid base which can hold it firmly for long.
What is the Price of Cup holder with Dual Motor Controls?
Dual Motor controls price is 15000.
Why do we use TEAK WOOD in Seat Frame?
We use no-sag spring in our seating frame which is very hard, we need solid base for this that's the reason we use solid teak wood.
Is our OKIN motor hydraulic, oil based or electric?
Our Okin motor is electric based.
What are the sizes of Plywood we use in recliners?
18 mm and 12mm sizes of plywood we use in recliners.
What is the total length of a recliner after reclining?
69" length after reclining.
What is the standard size of our living room lounger?
a. Standard size of lounger is 6 feet.
b. If customer ask for bigger than 7 feet it would be on chargeable basis.
How much space is needed from back of press back lounger?
15" space need from back for press back lounger.
Is the mechanism used by us Lead free?
Yes.
Why we don't use Glass holder on Living Room Recliners?
We do not use glass holder in living room model because the arm of the recliner is very fluffy and it lies in the air, when we recline the recliner along with the seat the arm of the recliner also move, so we don't use glass holder in living room model.
Can we give storage in 7 feet lounger?
Yes, we can give storage in 7 feet lounger.
What should be the standard time for recliner's production when we book the order for client?
a. Except few models we always have to take minimum 15 days' time for making the recliners at the time of order book.
b. Grande, Versatil for all 2 models always take 21 days minimum.
c. Adorne, Verve, Aderia, Niveo, Fusion for all 4 models always take 45 days minimum.
What would be the door size?
We need minimum 24" door size to enter our recliners.
How much space need from back for slider?
5" space need from back for slider.
What is the difference between Living Room and Home Theatre Recliners?
Diff. between Living Room Recliners & Home Theatre recliners are: -
1. Living room Recliner's arms are in the air, on the other hand H.T Recliners arms are on the floor.
2. We can add any type of accessories in H.T's recliners but we have restriction on accessories in living room recliners except different switches.
3. Living room recliners look like sofa, But H.T gives your home commercial look.
4. We can't add swivel glider in H.T's recliners, But we can add that in living room single seater recliners.
Why there is more discount on online product than usual?
Because they purchase in bulk from us, they do have colour option constraints & customization in recliners they provide only one year warranty by the seller that's why they are cheaper from us.
How do you assemble it?
Recliners comes in two part, back rest and seat part, so it would be assemble at site when Bracket in backrest is placed properly in KD of seat. A locking sound assures the perfect installation.
How many positions do we have in manual recliner?
Only 3 positions have in manual recliner.
Can we stop the rocking part?
We cannot stop rocking part.
Why there is Price Difference is Home theatre Designs?
We procure different type of mechanism and prices varies accordingly. We also provide lots of customization in our home theatre design, we have various options of arms and back which are completely looks different from living room recliners.
Where is its (Sleepwell) factory situated?
It's factory situated at greater Noida.
The Thread used in our Recliners is made of which material?
Thread used in our recliners made of polyester.
Can we stop the Swivel Part?
Yes, we can stop swivel part.
Which Company thread do we use in our Recliners?
Gutermann thead we use for stitching of our recliner.
Name all models of recliner in which 360-degree swivel table cannot work?
Millux, Versatil HT, and Serene & Signature these all models 360 degree swivel table cannot work only 90/180 degree can be fit in these models.
Can we lock the revolving part in swivel glider recliner?
Yes, we can lock the revolving part at 180-degree angle.
What are the characteristics of Kitply used?
Characteristics of kitply that its moisture resistance and borer proof.
Can we give storage in motorized lounger?
No, we cannot suggest it won't work smoothly.
Which is the correct spelling: Leatherite/Leatherette?
Leatherette.
How many positions do we have in motorised recliner?
Infinite positions.
What is the density of Foam?
28 density of foam in recliner all around.
Why is the price so high?
Considering the quality of component we use, Our products are not at all costly. Besides Quality we assure of quality after sales services, which is also covered in this cost only.
Can we use these recliners for outdoor purpose?
No our recliner is indoor furniture, we can't use them outdoor.
Why we don't less for arms?
We don't less from arms because, if any customer wants to increase the seat size or arm size, we don't charge any extra cost. This is customer's choice, that if he don't want to take arms, we can't do anything, we can only suggest him/her.
What is the minimum arm size require for chiller glass holder?
Minimum 6" arm size require for chiller glass holder
What is warranty on mechanism and motor?
We provide 5 years warranty on mechanism and 2 years warranty on motor on site
How do you compare your recliner with your competitors?
In this competitive world, the only thing that keep us far ahead of competitor is best quality and amazing after sales service. Since we have hand crafted products hence we are bit behind in term of finish as compared to leading Recliner brand like Lazboy, Cineak or Stressless as they use die machine in manufacturing of Recliners.
But considering the quality of product we are as good as any of these and if we consider value for money we are far ahead of them.
What is the durability of Motorised recliner?
Durability of motorised recliner are 10-15 years, it can bar weight up to 165 kgs. However, we provide 2 years warranty on motor under which damage caused by spike is not covered.
What is the power consumption of our motor
Power consumption of our motor is 58w and 29v
How much ampere switch we need for one recliner?
We need 5 ampere socket for one recliner.
Difference between normal Leatherette and Napper Leatherette?
Napper Leatherette is Fire resistant, it also does have leather look as compare to normal leatherette.
What is the Minimum arm size require for normal/regular glass holder?
Minimum 5.5" arm size require for normal/regular glass holder.
Our Mechanism are made of which metal?
Our mechanism is made of mild steel metal.
How much leather is required for one recliner?
150 sqft leather require for one recliner.
What are your major achievements?
As per our company policy, "Achievement" means "satisfied customer" and we are trying hard every day to reach that Point. And many referral customer give us a sense of achievement. In commercial term, We have many prestigious clientele list including various export order which are as below
Grand Cinema
Carnival Cinema
PVR Cinemas
MovieTime
Max Hospitals
Supertech And many more.. In term of recognition, we in short span of 5 years we have received many awards and many more to come..
SKOTCH order of merit.
World's greatest brands 2015 Asia & GCC.
Arch of Excellence Award.
How do you customize your recliner?
We do customize as per customer requirement.
a. Size of seats -22",23" and 24"
b. Arm size -4" to 7" (5.5" minimum required for cup-holder).
c. Upholstery options -Fabric, Leatherette, Full Leather and Touch Leather (Leather to be charged extra).
d. Colour options -150+ e. Functionality -Manual, Motorised, Push Back, Swivel Glider, Dual Motor, Headrest Motor, Triple Motor and many more.
f. Accessories: Various addon like Multifunction Cup-Holders, USB Port and many more, can be integrated to enhance the comfort.
g. Hardness & Softness.
h.Utility consultation.
What is better leatherette or fabric?
Both have their advantage and disadvantages, like leatherette is easy to maintain, but it's have sweating problem, on the other hand fabric is so comfortable, but its maintenance is little bit expensive.
How much fabric or leatherette is required for one recliner?
7 Meter fabric or leatherette require for one recliner.
How do you provide service to customer?
We provide service on site within 7 working days.
How much space needed from back for reclining?
6" space need from back for reclining except Cubo recliner (18")
Which Brand Foam do we use?
We use Sleepwell foam from sheela group.
What is the weight of our Recliner?
Our motorised recliner weight is 75 kg and manual recliner is for 65 kg.
